Glo Nails LLC (“Glo Nails,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, protect, and share your information when you visit https://glo-nails.com, use our online shop powered by WooCommerce, book appointments, create an account, or otherwise interact with our salon.
By using our website and services, you agree to this Privacy Policy.

1. Information We Collect
   We collect personal information when you:
   • Book appointments
   • Create an account
   • Place an order in our online shop
   • Leave a comment
   • Subscribe to marketing communications
   • Contact us by phone, email, or website form
   Information may include:
   • Full name
   • Email address
   • Phone number
   • Billing address
   • Shipping address
   • Order details
   • Appointment history
   • Payment information processed by third-party providers
   We do not collect Social Security numbers, national identification numbers, or credit history.
2. Comments
   When visitors leave comments on our site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam.
   An anonymized string created from your email address may be provided to the Gravatar service. After comment approval, your profile picture may be visible to the public alongside your comment.
   Comments and related metadata may be retained indefinitely.
3. WooCommerce and Online Shop Data
   When you purchase products through our WooCommerce shop, we collect information necessary to process your order, including:
   • Billing and shipping details
   • Products purchased
   • Transaction amount
   • Payment method
   • IP address
   Payments are processed securely by third-party payment gateways. Glo Nails LLC does not store full credit card numbers on its servers.
   Order records are retained for accounting, tax, and customer service purposes.
4. Customer Accounts
   If you create an account, we store:
   • Name
   • Email address
   • Encrypted password
   • Order history
   You may view, edit, or delete your personal information at any time, except for your username. Website administrators may also access and edit account information for customer service purposes.
5. Cookies
   Our website uses cookies for functionality and performance.
   If you leave a comment, you may choose to save your name, email, and website in cookies. These cookies last for one year.
   If you visit our login page, a temporary cookie is set to determine whether your browser accepts cookies. This cookie is deleted when you close your browser.
   When you log in, cookies are set to save login information and screen display preferences. Login cookies last for two days unless you select “Remember Me,” which extends login for two weeks.
   WooCommerce also uses cookies to:
   • Maintain your shopping cart
   • Process checkout
   • Remember login sessions
   • Improve site functionality
   Disabling cookies may prevent certain features from working properly.
6. Embedded Content
   Pages on this website may include embedded content such as videos or social media feeds. Embedded content behaves as if you visited the external website directly. These third-party websites may collect data about you and use cookies.
   We are not responsible for third-party privacy practices.
7. How We Use Your Information
   We use your information to:
   • Process appointments and orders
   • Send confirmations and updates
   • Deliver purchased products
   • Respond to customer inquiries
   • Send marketing communications if you opt in
   • Improve our website and services
   • Comply with legal and tax obligations
   • Prevent fraud and protect our business
   We do not sell your personal information.
8. Marketing Communications
   If you opt in, we may send promotional emails or text messages regarding special offers and events.
   You may unsubscribe at any time by:
   • Clicking the unsubscribe link in emails
   • Replying STOP to text messages
   • Contacting us directly
   No mobile information will be sold or shared with third parties for promotional or marketing purposes.
9. Sharing of Information
   We may share your information with:
   • Payment processors
   • Shipping carriers
   • Website hosting providers
   • Booking software providers
   • Email or SMS marketing platforms
   • Spam detection services
   • Legal authorities when required by law
   We do not share your personal information for independent third-party marketing.
10. Data Security
    We use SSL encryption, secure hosting, and reasonable administrative safeguards to protect your information. However, no method of internet transmission is completely secure.
11. Data Retention
    We retain personal information only as long as necessary to:
    • Provide services
    • Maintain accounting records
    • Comply with tax and legal requirements
    • Resolve disputes
    • Prevent fraud
12. Your Rights
    If you have an account or have provided personal information, you may request:
    • Access to your data
    • Correction of inaccurate information
    • Deletion of your data where legally permitted
    • Export of your personal data
    Certain data may be retained for administrative, legal, or security purposes.
13. Children’s Privacy
    Our services are not directed to children under 13. We do not knowingly collect personal information from children without parental consent.
14. Changes to This Policy
    We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised effective date.
15. Contact Information
    Glo Nails LLC
    Website: https://glo-nails.com
    100 Legacy Park Drive, Suite 500, Mechanicsburg PA 17055
    717-456-1000
    hello@glo-nails.com